Customer References From Telecom Sector

Information technology and Telecommunications

Our benefits of using QPR ScoreCard and QPR ProcessGuide are an increased awareness of the current situation of the enterprise and the department. This also relates to more transparency and a more consequent transformation from
plans into actions.”

Mirjam Thuering
Head of Data Management & Analysis,
Customer Care, Swisscom Fixnet
Switzerland

Selected Customer References

Customer:Country: 

Mobile TeleSystems OJSC (MTS) is the largest mobile phone operator in Russia and the CIS. MTS selected QPR’s performance management software, QPR ScoreCard, for monitoring corporate-level strategy maps of balanced scorecard and personal measures and achievements.
Read the press release.
 

Russia

NEC Soft has over 5,500 employees and its sales reach 126.6 billion yen annually. QPR allowed it to obtain a firm grip of the execution of strategy, medium and short term plans by providing management with clear insight in progress against set targets and by engaging their employees.
Download the success story. 

 

Japan

Siemens Portugal is active in the information and communications, automation and control, power, transportation and medical business areas. In order to boost its performance the Company had developed a Balanced Scorecard Concept encompassing the EFQM excellence model. Implementation of QPR ScoreCard software resulted in immediate increased the usability and also introduced flexibility that was not there previously.
Download the success story. 

 

Portugal

Swisscom Fixnet is one division of the Swisscom Group, which is with
No 1 in the Swiss telecommunications market. Within only 8 months QPR allowed it to obtain transparency in terms of time, cost and quality related to the service fulfillment process, drive improvements and react fast where performance lagged set targets.
Download the success story. 

 

Switzerland

Telindus, one of the leading companies for communication and network products and services has activities in 15 countries mainly in Europe but also in Asia. To thrive in the continuous changing market conditions and highly competitive environment, internal change (strategy, organization and culture) and the inherent motivation of their knowledge workers, requires constant management attention. QPR ScoreCard supports strategy execution in Telindus, promotes better cooperation between departments. Employees consider strategy, business planning and budget more as an entity than as the loosely coupled activities they were perceived before.
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Belgium