Archived Webinars
Improve Business with Workforce Performance Management! Customer Case: Real People
How to motivate people to work harder, be more effective and enjoy their work more?
This was a challenge for Real People, a financial services provider from South Africa. QPR assisted Real People to implement a comprehensive workforce performance management system for their sales workforce. They now enjoy 15% more sales, 15% more customers, 15% higher productivity, 29% less staff churn and credit application cycle times shortened by half!
Does that not sound like something you would like to achieve too?
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What's New in QPR Suite 2012?
The new QPR Suite 2012offers powerful tools to help achieving a state of process excellence, from planning to results, by supporting all facets of process & performance management and enterprise architecture. “With this next version of the QPR product family we offer our customers a better, more stable and enhanced platform for executing strategy and improving operations under the banner of ”Process Excellence from Planning to Results!”, promises Mrs. Maija Erkheikki, the Vice President for QPR’s International Software Sales. QPR Suite 2012 introduces 266 new features and over 1800 improvements allowing you to manage performance, processes and enterprise architecture more effectively than ever before.
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Making Business-Driven Enterprise Architecture Work for Your Organization -
With John Zachman!
Organizations achieve tremendous benefits with Process Management, but even bigger gains are within reach for companies that extend their focus to include managing their Enterprise Architecture. Enterprise Architecture tends to be a much misunderstood subject by General Management and the Information Technology community alike. In this webinar, John A. Zachman - known for his pioneering work in the field of information management and enterprise architecture, and creator of the Zachman Framework – will straighten out any misunderstanding and explain the need for, and benefits of managing your enterprise architecture.
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Quality Management at the Latvian Health Inspectorate
At the end of 2007 the Latvian Health Inspectorate was founded by the merging of 3 inspection bodies. Two years later, another 5 inspection bodies were added. To ensure delivery of all of its new functions in an efficient, well-organized and effective manner, it decided to develop an effective quality management system in conformance with ISO 9001 and ISO 17020 standards. A system that would allow its employees to work together more effectively, provide a platform for sharing information, clarify responsibilities and guide each function in their daily work.
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GET READY: Process Modeling to be Automated!
Automated Business Process Discovery provides a new technology that will change how you execute process improvement initiatives for the better: Based on fact, providing complete insight in how processes in your organization were actually executed and allowing you to pinpoint where best to make process improvements fast!
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Balanced Scorecard Best Practice at CNOOC
CNOOC, the Chinese National Offshore Oil Company was recently awarded the Overall Performance Management Leadership Award by Ventana Research - the leading performance management research analyst company. In this webinar CNOOC presents how they implemented Balanced Scorecard from start to award.
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Improving Patient Safety, Quality of Care and Efficiency in Healthcare
Learn how a combination of process and performance management practices allowed the Slovak Diagnostics Group significantly improve its operations.
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Optimizing Your Scorecard
This webinar provides free training by Balanced Scorecard expert Dr. Hendricks in which he provides a set pof practical tools organizations can use to check the health of their scorecard initiative and to ensure results are optimized.
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Introducing QPR 8.1: Richer Process content for Everyone!
The latest version of the QPR Integrated Management System introduces a host of new features for both QPR ProcessGuide and QPR ScoreCard. The aim: To optimize the achievement of organization goals by integrating all components of managing organizations into one coherent system.
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Optimizing Processes at Standard Bank South Africa
Standard Bank of South Africa implemented in Personal & Business Banking Operations as part of an Integrated Performance Management pilot project. Effective Management with Six Sigma initiatives and with QPR software resulted in hard savings of close to R60 million. Six Sigma initiatives in the Operations space banked hard savings of over R90 million in 2006, R130 million in 2007, and R158 million in 2008.Processes were mapped to a standard and stored centrally and made visible to the users. Performance measures were aligned to objectives, made realistic and achievable, and talked about daily.
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Risk Management at African Rainbow Minerals
Effective Risk Management with QPR software resulted in a world of change for globally operating mining company African Rainbow Minerals (ARM). It provides managers with vital and timely information needed to improve their decision making, keeps risk taking on a healthy level and helps it avoid potential losses worth millions. What's more: The ability to conveniently demonstrate the comprehensiveness of risk management resulted in ARM paying 30% less on insurance fees than the industry's average.
Schalk Lubbe, risk management expert at African Rainbow Minerals presents how ARM achieved this with QPR Software
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Introducing QPR 8 - Integrated Management System
Officially released on November 26, QPR 8 provides organizations with a ready to use and quick to implement solution for process, performance, risk and quality management.
The QPR 8 Integrated Management System combines QPR ProcessGuide and QPR ScoreCard to provide a powerful set of tools for improving the management of process, risk, quality and performance and tying that in with strategy on an organization-wide scale. With over 1,500 customers worldwide affirming flexibility, ease of use and speed of implementation as its' key strengths, QPR 8 provides you with the fastest, easiest and most efficient way to take control of your business.
This webinar introduces QPR 8 and its' new functionalities in order to give attendees a complete overview on how QPR 8 can help improve how they run their business.
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Building and Maintaining a Successful Quality Management System
Well executed, Quality Management presents organizations with significant business benefits. However, setting up a system that not only achieves but also maintains success with Quality Management has proven to be a significant challenge for many organizations. In this free webinar, attendees are provided a rare opportunity to learn and get advice from a Quality Management expert about building and maintaining a successful Quality Management System.
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Turning Risk and Compliance into a Competitive Advantage
For many organizations, risk and compliance management has become an urgent business problem that is lacking any demonstrable return on investment. This webinar looks at the causes for risk and compliance management becoming a cost driver, highlights the ingredients for effective risk and compliance management and presents an approach that has proven successful in making it a competitive advantage for a fast growing number of organizations worldwide.
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Practical Tools for Balanced ScoreCard Implementation and Maintenance
The Balanced Scorecard has become the framework of choice for the majority of organizations seeking to improve strategy management and execution. Although Balanced Scorecard literature is rich with implementation guidelines, still many organizations struggle when it comes to the practicalities of implementing the methodology as well as ensuring it’s continued success.
To help you overcome these challenges, join us for a webinar with Dr. Hendricks on how to make Balanced Scorecard work for your organization. You will learn about a set of practical tools for Balanced Scorecard implementation and maintenance that don’t come from a book, but that have proven themselves successful in numerous industrial implementations.
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Analyst Review: Bloor Research on QPR's BPM Technology
Join Simon Holloway, Bloor Research’s specialist on Business Process Management, for an inside view on the latest trends in the BPM market. Simon will discuss the role of technology for BPM, provide you with advice on “separating the BPM wheat from the chaff” and highlight the important areas to keep in mind when choosing a software solution to support your BPM effort.
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Practical Tools for Building Strategy Maps
Strategy maps explain strategy while simultaneously acting as a diagnostic tool for management by exposing gaps and flawed assumptions concerning their strategic choices. Building a good strategy map therefore, is a key ingredient for achieving and maintaining your Balanced Scorecard success.
To help you improve your skills in building an effective strategy map, Balanced Scorecard expert Dr. Hendricks will provide you with a set of practical tools that you can apply when building and maintaining strategy maps and drive Balanced Scorecard success.
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